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QUERY_FW command failed, err=-5, aborting when rebooting machine

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Getting this error when trying to get a Connect EN card working on RHEL 6.3 64 bit. Have install the 2.4 drivers

 

[root@XXXX ~]# cat /var/log/dmesg | grep ml

Compat-mlnx-ofed backport release: 6a710e6

Backport based on mlnx_ofed/mlnx-ofed-2.x-kernel.git 6a710e6

compat.git: mlnx_ofed/mlnx-ofed-2.x-kernel.git

mlx4_core: Mellanox ConnectX core driver v2.4-1.0.0.1 (Mar 10 2015)

mlx4_core: Initializing 0000:04:00.0

mlx4_core 0000:04:00.0: PCI INT A -> GSI 38 (level, low) -> IRQ 38

mlx4_core 0000:04:00.0: setting latency timer to 64

mlx4_core 0000:04:00.0: vpd r/w failed.  This is likely a firmware bug on this device.  Contact the card vendor for a firmware update.

mlx4_core 0000:04:00.0: command QUERY_FW (0x4) timed out (go bit not cleared)

mlx4_core 0000:04:00.0: mlx4_enter_error_state: device is going to be reset

mlx4_core 0000:04:00.0: mlx4_enter_error_state: device was reset successfully

mlx4_core 0000:04:00.0: mlx4_enter_error_state: end

mlx4_core 0000:04:00.0: QUERY_FW command failed, err=-5, aborting.

mlx4_core 0000:04:00.0: Failed to init fw, aborting.

mlx4_core 0000:04:00.0: PCI INT A disabled

mlx4_core: probe of 0000:04:00.0 failed with error -5

 

Here is the firmware information about the card:

 

more /tmp/install-mlx4_en.log.3695_fw_update.log

CMD: /tmp/sfxter_ZuuLy6/mlxfwmanager_sriov_dis_x86_64/mlxfwmanager_pci -u --log-

on-update --ssl-certificate /tmp/sfxter_ZuuLy6/mlxfwmanager_sriov_dis_x86_64/ca-

bundle.crt --current-dir /tmp/10g/mlnx-en-2.4-1.0.0.1/  -L /tmp/install-mlx4_en.

log.3695_fw_update.log -y

Querying Mellanox devices firmware ...

 

 

Device #1:

----------

 

 

  Device Type:      ConnectX2

  Part Number:      MNPA19_A1-A2

  Description:      ConnectX-2 Lx EN network interface card; single-port SFP+; P

CIe2.0 5.0GT/s; mem-free; RoHS R6

  PSID:             MT_0F60110010

  PCI Device Name:  0000:04:00.0

  Port1 MAC:        0002c94ee93c

  Port2 MAC:        0002c94ee93d

  Versions:         Current        Available

     FW             2.9.1000       2.9.1000

     PXE            3.3.0400       N/A

 

 

  Status:           Up to date

 

When I run lspci I get the information below:

 

04:00.0 Ethernet controller: Mellanox Technologies MT26448 [ConnectX EN 10GigE, PCIe 2.0 5GT/s] (rev b0)

 

Any help you can provide would be appreciated.


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